After a change of plans, had to cancel the reservation through eDreams. Requested a refund. The refund process took some time, but the result is important. In the end, the money was refunded. Friends said that not everyone is so lucky. Sometimes the money is not refunded or partially refunded. And who has had similar situations with getting a refund from eDreams with any outcome? Please write!
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Glad to hear you eventually got your refund — eDreams can be hit or miss depending on the case. I had a similar issue once, and it took weeks of follow-ups to sort it out. For anyone using public transport during travel, it’s also smart to keep an eye on your nol card balance check to avoid unexpected delays, especially if plans suddenly change.