I decided to use Urban Company for my bathroom remodeling. They offered professional services and positive reviews from customers. However, when the workers arrived, I found that they did not do a good job. The quality of the finish was poor and some of the work was done unprofessionally. I contacted Urban Company to complain, but their responsiveness left much to be desired. They offered no compensation or additional fixes. I am very disappointed and question their ability to provide quality service. Has anyone had a similar experience with Urban Company, please share your advice and recommendations?
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